Allegations of “racial profiling”, preferential service, disrespect and poor food. THIS is what her heard. THIS is what we EXPERIENCED –> It was a rainy night and two patrons planned for an evening of girl chat and chew at what is proclaimed as DC’s Finest Steakhouse. As I recall, the “Grand Opening” was a showcase of Who’s Who in Washington DC and the affluent “burbs. Since the grand opening, patrons have complained and the reviews are not so stellar. These arrogant restaurateurs must understand that Washingtonians take their dining experiences very seriously. When it comes to paying premium $$$ we want it good, fast and friendly. It appears that the complaints are being ignored and they have a management team who apparently does not understand the value of hospitality.
The waiter was impeccable. Nosey BUT impeccable…. and NOSEY…. The chick at the hostess stand was unprofessional and told me that I was “late” as if I did not know. As I ignored her, she repeated her earlier statement but not before she scoffed and rolled those eyes under those fan “eyelashes”.She had the hair of Rapunzel, with a dress so short and tight; bit that is for a different post.
“Well, it’s said I work near by and there are only so much choice, I definitely would not recommend any of my colleagues or clients to go.”
“I’ve always enjoyed DF’s but it looks as if there’s been a change in management and by looking at the reviews service is declining. This happens all to often downtown a very good restaurant will blow the public away with great food and service then it drops off and people have so many choices they don’t come back. It doesn’t matter if I’m spending 80 dollars in the bar or 280 dollars in the dining room I want good service.”
“Then we ask for the check. Not a single cent was taken off, no apology, no nothing. We paid the 300 dollar bill, and walk out of that place for the very last time. This is a particularly embarrassing place to go to impress a guest, whether that person be a date, a business client, or a family member.”
“Had their bone in rib eye. Worst steak I ever had at any high end steak house. I had better steaks at outback steak house and golden corral.”
“Not only did I wait over an hour & a half for my food while sitting at the bar; me and my friends was then profiled by the female bartender and her patrons who seemed to be usual customers that come there fairly often.”
“I have been to many restaurants affiliated with the Del Friscos restaurant group. This was the worst service I have ever experienced at any restaurant”
“One of our 45 Day Aged Prime Ribeye was NOT cooked to be “medium rare” not once, but TWICE.”
“NIGHTMARE!!!!!! Go to MASTROS!! Racist!!! NASTY FOOD!!! Waited for 2 hrs to over hear the staff making racist comments about the patrons. Sat caucasian couples before us and then told us “You’ll should leave because, it doesn’t look like y’all are going to get served” after we told them that we knew the couples came after us and didn’t have reservations and was seated.”
“Worst restaurant experience I have ever had in my entire life. I am an easy guest.”